We offer a 3-day checking warranty from the date of delivery.
✅ Eligible for Return/Exchange:
- Dead on arrival (item not working)
- Wrong product delivered
- Missing accessories
❌ Not Eligible:
- Physical damage after delivery
- Burnt, water-damaged, or mishandled items
- Change of mind / no longer needed
- Minor scratches or box damage
🎥 Mandatory Condition:
- Unboxing video is required (start video before opening parcel)
- No claim will be accepted without video proof
📦 Product Condition:
- Item must be unused and returned with:
- Original box
- All accessories
🔁 Refund / Exchange:
- We offer replacement first
- Refund only if item is out of stock
⏱ Processing Time:
- 2–5 working days after receiving returned item
By placing an order, you agree to our policy.
